RitmoHost (Our parent provider) is announcing the upcoming migration of our Chicago facilities starting July 30th, 2014. All Chicago servers will be migrated to our new location; a higher-grade Tier-III and SSAE16 Type II accredited facility, this enterprise-grade facility offers increased power availability, access to additional upstream transport providers, a 4x increase in network availability, and improved environmental controls. Additionally, we will be implementing new core routing infrastructure from Juniper to ensure that the absolute best stability, uptime, and service quality is provided to you.
Beginning July 31st at 8PM Central Daylight Time, we will begin the migration process for the indicated servers below. Each system will be powered down (graceful shutdowns will be performed), carefully transported to the new facility by our engineers, and powered back up. We estimate that the process will take approximately 4 hours to complete for each server, although the exact amount of time required should be far less we ask that you remain patient for up to 8 hours in case of unforeseen issues.
Connectivity will be increasing, and routing will be changing as well - In 98% of circumstances your latency should either DECREASE or remain the SAME. in 2% of instances, your latency may increase slightly. If there are significant issues and you are in a major market please let me know as soon as possible. Provide a traceroute of your connection to your server of choice, and email it to me at [email protected] be sure to include your IP.
The following gameservers will be affected by this outage on July 31st starting from 8PM CDT:
1) 24/7 Office w/Awp
2) 24/7 Dust2 w/Awp
3) 24/7 CrackHouse DM
4) Scrim1
As always, our IP's will not be changing, so you will continue to connect as you always have upon the migration completion. (This is what makes NG better)
UPDATE: This has been rescheduled to happen on Aug 12 at 8PM EST.
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