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  1. #1
    NG Administrator adamnp's Avatar
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    Default [URGENT] Scheduled downtime/Chicago connectivity changes [7/31/2014]

    RitmoHost (Our parent provider) is announcing the upcoming migration of our Chicago facilities starting July 30th, 2014. All Chicago servers will be migrated to our new location; a higher-grade Tier-III and SSAE16 Type II accredited facility, this enterprise-grade facility offers increased power availability, access to additional upstream transport providers, a 4x increase in network availability, and improved environmental controls. Additionally, we will be implementing new core routing infrastructure from Juniper to ensure that the absolute best stability, uptime, and service quality is provided to you.

    Beginning July 31st at 8PM Central Daylight Time, we will begin the migration process for the indicated servers below. Each system will be powered down (graceful shutdowns will be performed), carefully transported to the new facility by our engineers, and powered back up. We estimate that the process will take approximately 4 hours to complete for each server, although the exact amount of time required should be far less we ask that you remain patient for up to 8 hours in case of unforeseen issues.

    Connectivity will be increasing, and routing will be changing as well - In 98% of circumstances your latency should either DECREASE or remain the SAME. in 2% of instances, your latency may increase slightly. If there are significant issues and you are in a major market please let me know as soon as possible. Provide a traceroute of your connection to your server of choice, and email it to me at [email protected] be sure to include your IP.

    The following gameservers will be affected by this outage on July 31st starting from 8PM CDT:

    1) 24/7 Office w/Awp
    2) 24/7 Dust2 w/Awp
    3) 24/7 CrackHouse DM
    4) Scrim1

    As always, our IP's will not be changing, so you will continue to connect as you always have upon the migration completion. (This is what makes NG better )

    UPDATE: This has been rescheduled to happen on Aug 12 at 8PM EST.
    Last edited by adamnp; 08-08-2014 at 09:37 PM.

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  2. #2
    NG Administrator Mr. Anja's Avatar
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    Woot woot! Exciting!

  3. #3
    NG Forum G0d Cyanide's Avatar
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    fuck yeah! totally excited for this!
    Intel I5 2500K|EVGA Z68 SLI|CM HAF 922| CM 212 EVO| Corsair XMS3 8GB 1600 | Antec Trupower Blu 750w|AMD Sapphire 7950|Creative Soundblaster X-FI Titanium Fatality Edition|Klipsch Promedia 2.1 Speakers|Logitech G15 KB/Razer Deathadder Mouse| 120GB OCZ Agility 3/120GB Kingston SSDNOW/600GB WD Velociraptor|Cineraid Raidbox with Seagate Barracuda 3TB|LG Blu Ray Reader
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    Comcast Business Starter Package
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  4. #4
    NG Server Admin
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    If it gets any closer to me, I will just run a wire and plug into the server directly, hehe

  5. #5
    NG Forum G0d EggYoLk's Avatar
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    Quote Originally Posted by Moo Gramps View Post
    If it gets any closer to me, I will just run a wire and plug into the server directly, hehe
    +1 to that.

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  6. #6
    NG Forum Wh0re theoriginalmres's Avatar
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    Quote Originally Posted by Moo Gramps View Post
    If it gets any closer to me, I will just run a wire and plug into the server directly, hehe
    Heard Dat, sorry im trying to act cool
    NG| theoriginalmres

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    Office Admin


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  7. #7
    NG Administrator adamnp's Avatar
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    The migration has taken place, however the upgrade to the Juniper switches has not, due to an unforeseen bug talking to our core routing Xconnect which the Juniper techs are working out. I will update when the network swap be scheduled. There would be intermittent downtime and possible up/downs during this time frame.


    Thanks for your patience!

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  8. #8
    NG Forum VirGiN Of_Mice_and_Attila's Avatar
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    Awe not hideout? My ping would be insane low if it moved to Chicago xD

  9. #9
    NG Administrator adamnp's Avatar
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    This has been rescheduled for: August 12th at 8PM EST

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  10. #10
    NG Forum G0d Turbanator's Avatar
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    nice Nice Nice
    Alias: Turbanator

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